PRIVACY POLICY | Vesta Apartments

At Vesta Apartments, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website, www.vestaapartments.ca (the “Site”).

By using our Site, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how your personal information will be treated.

1. Information We Collect

We collect information in the following ways:

Personal Information: We collect personal information such as your name, email address, phone number, and other contact details when you fill out forms on our website, such as for inquiries or booking requests.
Usage Data: We may collect information about your interaction with our website, such as your IP address, browser type, operating system, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us understand how you use the Site, remember your preferences, and improve our services.

2. How We Use Your Information

The information we collect is used for the following purposes:

To respond to inquiries and service requests
To provide you with information about our apartments, promotions, and services that may be of interest to you
To process your reservations or other transactions
To improve the content and functionality of our website
To communicate important updates or changes to our services or policies
To comply with legal obligations

3. How We Protect Your Information

We are committed to ensuring the security of your personal information. We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you (e.g., payment processors, hosting providers).
Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request from a government authority, law enforcement, or regulatory agency.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
Opt-out: You may opt-out of receiving promotional emails from us by following the unsubscribe instructions in the emails we send. You may also contact us directly to request that we stop sending you marketing communications.
Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Third-Party Websites

Our website may contain links to other websites that are not operated by Vesta Apartments. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those sites.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

Thank you for trusting Vesta Apartments with your personal information.